الوظائف

الوظائف الشاغرة

Position Summary:

The Marketing Executive reflects the mission, vision, and values of the organization adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Marketing Executive is responsible for the proper and timely communication with target audiences as well as building and developing customer relationships. The position holder also helps with marketing plans, advertising, direct marketing and campaigns.


Key Role Responsibilities:


The position holder will be responsible for the below:

·         Serving as media liaison and defining and managing the Company brand

·         Conducting campaign management for marketing initiatives.

·         Producing marketing and promotional materials.

·         Creating content providing search engine optimization for the Company website

·         Monitoring and managing social media as well as producing internal communications

·         To maintain records of advertisements and other such media related activities of AMNM

          > To establish inter department co-ordination and communication with all departments and get information, collect data and analyse the samples

          > Performs miscellaneous job related duties as requested

          >The position also works with the Marketing Coordinator in terms of providing administrative support and budget / accounting maintenance

          >Share best practices with the group and keep documentation for office

·         Well versed on project management

·         Oversee the Digital Media calendar or other similar resources

·         Utilize strong project management capabilities

.         Support the Marketing and Brand Specialists with assignments as needed 

.         Resource allocation requests submitted to the Manager (s) for approval

.         Utilize project management skills and capabilities

.         Develop work plans and manage projects to completion, on time, on budget

.         Identify steps involved in executing on a project, asking clarifying questions to ensure alignment



Qualifications, Experience and Skills:

Qualifications and experience required:

   

Experience Required: 

·         Minimum 5-8 years of experience in administrative support or project management within a Marketing Team or an Agency


Preferred Experience:

.          Understanding of healthcare industry preferred.


Skills required:         

·         Excellent project management and organizational skills with strong attention to detail. 

·         Must have exceptional interpersonal skills with a strong customer service orientation.

·         Highly motivated and proactive, with a “can-do” attitude.

·         Proven experience working in a team-oriented environment.

·         Strong computer skills with strong knowledge of Microsoft Office suite

·         Works well in a fast-paced environment.

·         Customer Service orientation

·         Ability to organize and manage multiple assignments

·         Strong organizational, communication and interpersonal skills. 

·         Ability to follow directions independently.

·         Ability to communicate to a variety of internal and external sources in a direct and professional manner.

·         Ability to participate and collaborate as a team player, working in a time-pressured environment.

.         Fluent English speaker. Knowledge of Arabic will be an advantage although not essential.

 

Licensing / Certifications

·         Diploma holder

Preferred:

·         Associate or Undergraduate Degree in Marketing or related field preferred

Position Summary:


The Physician reflects the mission, vision, and values of adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Consultant accepts ultimate responsibility for the care of all patients admitted under his name. The Consultant is capable of independently providing high quality patient care (diagnose, treat, manage and admit patients under his name) as delineated by his clinical privileges.


Key Role Responsibilities:


The Gastroenterologist is responsible for diagnosing and treating diseases of the digestive system and GI tract.  

  • Maintaining a clinical schedule on such days, such hours, and at such locations as necessary to provide timely and comprehensive medical services to AMNM patients.
  • Assumes direct responsibility for the patients under his/her medical attendance in the assigned unit.
  • Referring patients requiring specialized medical care to those specialists and other health care providers and facilities that are members of AMNM’s affiliated provider network, provided that such referral does not unreasonably interfere with the patient’s expressed preference for a different healthcare provider, his/her insurer’s determination of healthcare provider or the patient’s best medical interests in Physician’s medical judgment.
  • Participates in the various committees for the upgrading of services and organization of work within and outside the hospital.
  • Participation in AMNM system quality improvement and risk management programs and activities, including but not limited to reporting all patient occurrences, participating in continuing medical education and, when requested, serving on committees, reviewing medical records and providing other consultation to AMNM regarding legal and risk issues
  • Performs all relevant interventions related to his/her field of specialization.
  • Participates in scheduling of on-call duties and provides on-call services as required.
  • Participates in the assessment and updating of drug, medical supply and equipment needs.
  • Writes, completes, and approves medical records and reports for patients.
  • Provides guidance and counsel to other departments when requested.
  • Completes and maintains set of clinical privileges Complies with revalidation guidelines and standards
  • Attendance at AMNM clinical meetings as reasonably requested, and participation in any other clinical or administrative activities that further AMNM’s business purpose
  • Compliance with billing, documentation and related policies, procedures, systems, and practices established by AMNM.
  • Performs other duties as assigned/directed by the Chief Medical Officer

Qualifications, Experience and Skills:


Qualifications:

Essential: Medical Degree with appropriate board qualification (see licensing below)


Preferred:

  • Experience in the ambulatory surgical and outpatient setting.
  • US Trained or US experience highly desirable.

Experience:

 Refer to the QCHP Guideline for Physicians for detailed experience requirements for licensing.


Skills:

  • Recognizes and accepts accountability for safety and care of patients
  • Excellent communicator with strong verbal and written skills
  • Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, other physicians, management, staff and other customers
  • Demonstrated patient centered / patient valued behaviors.
  • Aptitude in decision making and problem solving
  • Ability to maintain a high degree of confidentiality.
  • Ability to effectively handle challenging situations and balance multiple priorities.
  • Computer skills, including Microsoft Office and Outlook
  • Fluent English speaker. Knowledge of Arabic will be an advantage although not essential

Licensing / Certifications

Valid Primary License from the country of origin if applicable AND should be eligible for license in the Qatar with QCHP.

Refer to the QCHP Guideline for Physicians for detailed licensing requirements.

Essential Education for QCHP licensing (Minimum of one from the below).

Category 1:

  • USA - The American Board of Medical Specialties (ABMS)
  • Canada - Royal College of Physicians and Surgeons (RCPS-C)
  • UK - GMC/CCST Specialist Register
  • Ireland: Membership / Fellowship of the Royal Colleges and Certificate of Satisfactory Completion of Specialist training (CSCST).
  • Australia and New Zealand – Fellowship from the Royal Australia and New Zealand Colleges

Category 2:

  • Arab Board of Health Specializations
  • Specialist registration from other countries will be considered after an equivalence review
  • Certification in Basic Life Support (BLS) CPR required.

Core Competencies

  • Results Driven: Consistently delivers concrete, relevant results.
  • Collaborative: Demonstrates ability to work across functions and projects in a spirit of candor, trust, and respect
  • Change Leader: Encourages innovative thinking and bold action within the context of measured risk.
  • Energizing Others: Openly shares and communicates enthusiasm and commitment to our mission.
  • Judgment: Examines data to grasp issues, draw conclusions, and solve problems


Position Summary:

 

The Insurance Claims Specialist reflects the mission, vision, and values of the organization, adheres to the organization’s Code of Ethics and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

 

The Insurance Claims Specialist under the direction of the Revenues Cycle Lead will be generally responsible for insurance claims submissions and resubmissions (appeal) based on the agreed contract with each payer in the region.

 

 

Key Role Responsibilities:

 

The position holder will be responsible for the below:

SUBMISSIONS:

  • Reviews accuracy and completeness of information requested and ensure that all supporting documents are present
  • Receives requests for pre-authorizations and ensure that they are properly and closely monitored
  • Consults with supervisor or nurse manager to obtain clearance that treatment regimen is considered a medical necessity
  • Processes referrals and submit medical records to insurance carriers to expedite prior authorization processes
  • Manages correspondence with insurance companies, physicians, specialists and patients as required
  • Looks through denials and submit appeals in a bid to get them approved from insurance companies
  • Creates patients’ records and accounts and ensure that pre-authorization information is properly updated in them.
  • Secures patients’ demographics and medical information by using great discretion and ensuring that all procedures are in sync.

 

RESUBMISSIONS:

  • Checks and download the XML Remittance Advice from payer and follow up for any missing remittance advice.
  • Analyzes the rejection from the XML remittance Advice.
  • ending the rejected claims for the respected doctors for justifying the claims if necessary and follow up with the doctors within the specified time
  • Prepares rejected claims for resubmission
  • Makes sure that the final rejection is at its minimal level.

Qualifications, Experience and Skills:

 

Experience required:  

  • 1-2 years’ experience in submission and Resubmission services at clinic or hospital facility in the Region
  • Usage and Basic Knowledge of (ICD 10 AM/CM with CPT and HCPCS)
  • Previous experience with usage of medical terminologies.
  • Previous experience of communication with all the payers /TPA in the region. 

Skills required:

  • Ability to project a professional image, strong knowledge of regulatory standards and compliance requirements, working knowledge of medical business office procedures and basic accounting, and detailed understanding of ICD-10AM and CPT is important for an individual wanting to work as a prior authorization specialist.
  • Follow up with physician on queries related to medical necessity rejections
  • Maintains level of efficiency in support of timely submission and resubmission deadlines.
  • Meets established minimum productivity and quality standards for each claim.
  • Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
  • Collaborate with other departments to assist in obtaining pre-authorizations in a cross functional manner, if required.
  • Excellent verbal and written communication skills.
  • Excellent networking, organizational and time management skills.
  • Experience working in a multi-disciplinary team.
  • Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with colleagues across all levels.
  • Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
  • Demonstrates attention to detail and monitors own work for accuracy.
  • MS office and MS excel skills required
  • Fluent English speaker. Knowledge of Arabic will be an advantage although not essential.
  • Able to work in shifts, weekends and on public holidays with extended hours based on work requirements.

 

Preferred Experience:

Understanding of healthcare industry preferred.

 

 

Skills required:         

  • Excellent project management and organizational skills with strong attention to detail. 
  • Must have exceptional interpersonal skills with a strong customer service orientation.
  • Highly motivated and proactive, with a “can-do” attitude.
  • Proven experience working in a team-oriented environment.
  • Strong computer skills with strong knowledge of Microsoft Office suite
  • Works well in a fast-paced environment.
  • Customer Service orientation
  • Ability to organize and manage multiple assignments
  • Strong organizational, communication and interpersonal skills. 
  • Ability to follow directions independently.
  • Ability to communicate to a variety of internal and external sources in a direct and professional manner.
  • Ability to participate and collaborate as a team player, working in a time-pressured environment.
  • Fluent English speaker. Knowledge of Arabic will be an advantage although not essential.

 

Essential: 

  • 1-2 years’ experience in the region in submission and resubmissions.

 

Preferred:

Medical Graduation such as Nursing, Dentist, MBBS, Pharmacist or Physiotherapist.

Position Summary:

 

The Physician - Dematologist - reflects the mission, vision, and values of adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The position accepts ultimate responsibility for the care of all patients admitted under his name. He/she is capable of independently providing high quality patient care (diagnose, treat, manage and admit patients under his name) as delineated by his/her clinical privileges.

 

Key Role Responsibilities:

The Dermatology Physician is responsible for cosmetic and medical dermatology procedures. This includes the diagnosis and treatment skin ailments and advises patients on skin care and treatments if necessary. 

  • Maintaining a clinical schedule on such days, such hours, and at such locations as necessary to provide timely and comprehensive medical services to AMNM patients.
  • Assumes direct responsibility for the patients under his/her medical attendance in the assigned unit.
  • Referring patients requiring specialized medical care to those specialists and other health care providers and facilities that are members of AMNM’s affiliated provider network, provided that such referral does not unreasonably interfere with the patient’s expressed preference for a different healthcare provider, his/her insurer’s determination of healthcare provider or the patient’s best medical interests in Physician’s medical judgment.
  • Participates in the various committees for the upgrading of services and organization of work within and outside the hospital.
  • Participation in AMNM system quality improvement and risk management programs and activities, including but not limited to reporting all patient occurrences, participating in continuing medical education and, when requested, serving on committees, reviewing medical records and providing other consultation to AMNM regarding legal and risk issues
  • Performs all relevant interventions related to his/her field of specialization.
  • Participates in scheduling of on-call duties and provides on-call services as required.
  • Participates in the assessment and updating of drug, medical supply and equipment needs.
  • Writes, completes, and approves medical records and reports for patients.
  • Provides guidance and counsel to other departments when requested.
  • Completes and maintains set of clinical privileges Complies with revalidation guidelines and standards
  • Attendance at AMNM clinical meetings as reasonably requested, and participation in any other clinical or administrative activities that further AMNM’s business purpose
  • Compliance with billing, documentation and related policies, procedures, systems, and practices established by AMNM.
  • Performs other duties as assigned/directed by the Chief Medical Officer

Qualifications, Experience and Skills:

Qualifications:

Essential: Medical Degree with appropriate board qualification (see licensing below)

Preferred:

  • Experience in the ambulatory surgical and outpatient setting.
  • US Trained or US experience highly desirable.

Experience:

 Refer to the QCHP Guideline for Physicians for detailed experience requirements for licensing.

Skills:

  • Recognizes and accepts accountability for safety and care of patients
  • Excellent communicator with strong verbal and written skills
  • Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, other physicians, management, staff and other customers
  • Demonstrated patient centered / patient valued behaviors.
  • Aptitude in decision making and problem solving
  • Ability to maintain a high degree of confidentiality.
  • Ability to effectively handle challenging situations and balance multiple priorities.
  • Computer skills, including Microsoft Office and Outlook
  • Fluent English speaker. Knowledge of Arabic will be an advantage although not essential

Licensing / Certifications

Valid Primary License from the country of origin if applicable AND should be eligible for license in the Qatar with QCHP.

Refer to the QCHP Guideline for Physicians for detailed licensing requirements.

Essential Education for QCHP licensing (Minimum of one from the below).

Category 1:

  • USA - The American Board of Medical Specialties (ABMS)
  • Canada - Royal College of Physicians and Surgeons (RCPS-C)
  • UK - GMC/CCST Specialist Register
  • Ireland: Membership / Fellowship of the Royal Colleges and Certificate of Satisfactory Completion of Specialist training (CSCST).
  • Australia and New Zealand – Fellowship from the Royal Australia and New Zealand Colleges

Category 2:

  • Arab Board of Health Specializations
  • Specialist registration from other countries will be considered after an equivalence review
  • Certification in Basic Life Support (BLS) CPR required.

Core Competencies

  • Results Driven: Consistently delivers concrete, relevant results.
  • Collaborative: Demonstrates ability to work across functions and projects in a spirit of candor, trust, and respect
  • Change Leader: Encourages innovative thinking and bold action within the context of measured risk.
  • Energizing Others: Openly shares and communicates enthusiasm and commitment to our mission.
  • Judgment: Examines data to grasp issues, draw conclusions, and solve problems

Position Summary:

 

The General Physician - reflects the mission, vision, and values of adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The position accepts ultimate responsibility for the care of all patients admitted under his name. He/she is capable of independently providing high quality patient care (diagnose, treat, manage and admit patients under his name) as delineated by his/her clinical privileges.

 

Key Role Responsibilities:

The General Physician is responsible for providing diagnosis in specialized general medicine and provides non-surgival care to patients.

  • Maintaining a clinical schedule on such days, such hours, and at such locations as necessary to provide timely and comprehensive medical services to AMNM patients.
  • Assumes direct responsibility for the patients under his/her medical attendance in the assigned unit.
  • Referring patients requiring specialized medical care to those specialists and other health care providers and facilities that are members of AMNM’s affiliated provider network, provided that such referral does not unreasonably interfere with the patient’s expressed preference for a different healthcare provider, his/her insurer’s determination of healthcare provider or the patient’s best medical interests in Physician’s medical judgment.
  • Participates in the various committees for the upgrading of services and organization of work within and outside the hospital.
  • Participation in AMNM system quality improvement and risk management programs and activities, including but not limited to reporting all patient occurrences, participating in continuing medical education and, when requested, serving on committees, reviewing medical records and providing other consultation to AMNM regarding legal and risk issues
  • Performs all relevant interventions related to his/her field of specialization.
  • Participates in scheduling of on-call duties and provides on-call services as required.
  • Participates in the assessment and updating of drug, medical supply and equipment needs.
  • Writes, completes, and approves medical records and reports for patients.
  • Provides guidance and counsel to other departments when requested.
  • Completes and maintains set of clinical privileges Complies with revalidation guidelines and standards
  • Attendance at AMNM clinical meetings as reasonably requested, and participation in any other clinical or administrative activities that further AMNM’s business purpose
  • Compliance with billing, documentation and related policies, procedures, systems, and practices established by AMNM.
  • Performs other duties as assigned/directed by the Chief Medical Officer

Qualifications, Experience and Skills:

Qualifications:

Essential: Medical Degree with appropriate board qualification (see licensing below)

Preferred:

  • Experience in the ambulatory surgical and outpatient setting.
  • US Trained or US experience highly desirable.

Experience:

 Refer to the QCHP Guideline for Physicians for detailed experience requirements for licensing.

Skills:

  • Recognizes and accepts accountability for safety and care of patients
  • Excellent communicator with strong verbal and written skills
  • Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, other physicians, management, staff and other customers
  • Demonstrated patient centered / patient valued behaviors.
  • Aptitude in decision making and problem solving
  • Ability to maintain a high degree of confidentiality.
  • Ability to effectively handle challenging situations and balance multiple priorities.
  • Computer skills, including Microsoft Office and Outlook
  • Fluent English speaker. Knowledge of Arabic will be an advantage although not essential

Licensing / Certifications

Valid Primary License from the country of origin if applicable AND should be eligible for license in the Qatar with QCHP.

Refer to the QCHP Guideline for Physicians for detailed licensing requirements.

Essential Education for QCHP licensing (Minimum of one from the below).

Category 1:

  • USA - The American Board of Medical Specialties (ABMS)
  • Canada - Royal College of Physicians and Surgeons (RCPS-C)
  • UK - GMC/CCST Specialist Register
  • Ireland: Membership / Fellowship of the Royal Colleges and Certificate of Satisfactory Completion of Specialist training (CSCST).
  • Australia and New Zealand – Fellowship from the Royal Australia and New Zealand Colleges

Category 2:

  • Arab Board of Health Specializations
  • Specialist registration from other countries will be considered after an equivalence review
  • Certification in Basic Life Support (BLS) CPR required.

Core Competencies

  • Results Driven: Consistently delivers concrete, relevant results.
  • Collaborative: Demonstrates ability to work across functions and projects in a spirit of candor, trust, and respect
  • Change Leader: Encourages innovative thinking and bold action within the context of measured risk.
  • Energizing Others: Openly shares and communicates enthusiasm and commitment to our mission.
  • Judgment: Examines data to grasp issues, draw conclusions, and solve problems

Position Summary:


The Physician reflects the mission, vision, and values of adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Consultant accepts ultimate responsibility for the care of all patients admitted under his name. The Consultant is capable of independently providing high quality patient care (diagnose, treat, manage and admit patients under his name) as delineated by his clinical privileges.


Key Role Responsibilities:


The Ophthalmologist is responsible for the treatment of illnesses, diseases, injuries, and conditions that affect the eye.


  • Maintaining a clinical schedule on such days, such hours, and at such locations as necessary to provide timely and comprehensive medical services to AMNM patients.
  • Assumes direct responsibility for the patients under his/her medical attendance in the assigned unit.
  • Referring patients requiring specialized medical care to those specialists and other health care providers and facilities that are members of AMNM’s affiliated provider network, provided that such referral does not unreasonably interfere with the patient’s expressed preference for a different healthcare provider, his/her insurer’s determination of healthcare provider or the patient’s best medical interests in Physician’s medical judgment.
  • Participates in the various committees for the upgrading of services and organization of work within and outside the hospital.
  • Participation in AMNM system quality improvement and risk management programs and activities, including but not limited to reporting all patient occurrences, participating in continuing medical education and, when requested, serving on committees, reviewing medical records and providing other consultation to AMNM regarding legal and risk issues
  • Performs all relevant interventions related to his/her field of specialization.
  • Participates in scheduling of on-call duties and provides on-call services as required.
  • Participates in the assessment and updating of drug, medical supply and equipment needs.
  • Writes, completes, and approves medical records and reports for patients.
  • Provides guidance and counsel to other departments when requested.
  • Completes and maintains set of clinical privileges Complies with revalidation guidelines and standards
  • Attendance at AMNM clinical meetings as reasonably requested, and participation in any other clinical or administrative activities that further AMNM’s business purpose
  • Compliance with billing, documentation and related policies, procedures, systems, and practices established by AMNM.
  • Performs other duties as assigned/directed by the Chief Medical Officer

Qualifications, Experience and Skills:

Qualifications:

Essential: Medical Degree with appropriate board qualification (see licensing below)

Preferred:

  • Experience in the ambulatory surgical and outpatient setting.
  • US Trained or US experience highly desirable.

Experience:

 Refer to the QCHP Guideline for Physicians for detailed experience requirements for licensing.

Skills:

  • Recognizes and accepts accountability for safety and care of patients
  • Excellent communicator with strong verbal and written skills
  • Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, other physicians, management, staff and other customers
  • Demonstrated patient centered / patient valued behaviors.
  • Aptitude in decision making and problem solving
  • Ability to maintain a high degree of confidentiality.
  • Ability to effectively handle challenging situations and balance multiple priorities.
  • Computer skills, including Microsoft Office and Outlook
  • Fluent English speaker. Knowledge of Arabic will be an advantage although not essential

Licensing / Certifications

Valid Primary License from the country of origin if applicable AND should be eligible for license in the Qatar with QCHP.

Refer to the QCHP Guideline for Physicians for detailed licensing requirements.

Essential Education for QCHP licensing (Minimum of one from the below).

Category 1:

  • USA - The American Board of Medical Specialties (ABMS)
  • Canada - Royal College of Physicians and Surgeons (RCPS-C)
  • UK - GMC/CCST Specialist Register
  • Ireland: Membership / Fellowship of the Royal Colleges and Certificate of Satisfactory Completion of Specialist training (CSCST).
  • Australia and New Zealand – Fellowship from the Royal Australia and New Zealand Colleges

Category 2:

  • Arab Board of Health Specializations
  • Specialist registration from other countries will be considered after an equivalence review
  • Certification in Basic Life Support (BLS) CPR required.

Core Competencies

  • Results Driven: Consistently delivers concrete, relevant results.
  • Collaborative: Demonstrates ability to work across functions and projects in a spirit of candor, trust, and respect
  • Change Leader: Encourages innovative thinking and bold action within the context of measured risk.
  • Energizing Others: Openly shares and communicates enthusiasm and commitment to our mission.
  • Judgment: Examines data to grasp issues, draw conclusions, and solve problems


Position Summary:

The Surgical Nurse reflects the mission, vision, and values of the organization, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

The Surgical Nurse is primarily responsible for technical, clinical support and patient care in the department of surgical suites. This includes various tests to be performed, as well as, supporting physicians as their needs arise. Acts as liaison between patients and physicians, answering questions and providing educational assistance.

The Surgical Nurse serves as a role model and resource to Surgical Services staff in the department.

Key Role Responsibilities:

  • Assures efficient patient flow through the department: Escorts patient to exam room and prepares patient for examination.
  • Performs Physician exam workups adhering to documentation requirements per physician expectations and special testing requirements.
  • Performs Ancillary testing, fields, biometrics, glasses checks, etc.
  • Anticipates/sets up equipment or supplies needed for visit.
  • Cleans and prepares exam room for next patient.
  • Responds to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly.
  • Assists practitioner with procedures in accordance with established protocols as directed by Provider.
  • Provides high quality care by: Prepares and stocks all exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments. Participates in environmental safety rounds.
  • Monitors and maintains equipment and instruments according to clinic guidelines.
  • Assists in ordering supplies and correctly disposes of all expired items.
  • Adheres to office opening and closing procedures.
  • Functions as an integral part of the patient care team and promotes patient satisfaction by interacting with patients in a professional, friendly manner: Accepts and performs delegated responsibilities in a positive manner. Offers assistance to others. Attends and participates in  staff meetings. Communicates appropriately and effectively with patients and patient care team (in the office and on the phone)
  • Performs all other duties as assigned by the Supervisor or Manager

Additional senior level responsibilities as required by departmental needs:

 

  • Coaching and training of new and existing staff
  • Orientation of new staff to the department
  • Serves as a resource and offers general guidance to departmental staff
  • Assists with departmental process improvement projects
  • Patient Education
  • Coaching other clinical roles such as Medical Assistants

Qualifications, Experience and Skills:

 

Qualifications:

 

Essential: 

  • Bachelor's degree in Nursing with experience in Pre-Operations, Recovery, Scrubbing, Circulating

 

Experience:

 

  • Two years’ post graduate experience in related field

Skills:

  • Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
  • Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
  • Ability to effectively handle challenging situations.
  • Ability to balance multiple priorities.
  • Excellent verbal and written communication skills.
  • Ability to use personal computers and select software applications.
  • Ability to analyze data for decision making purposes.
  • Strong computer skills, including Microsoft Office, Outlook and database entry
  • Ability to maintain a high degree of confidentiality.
  • Ability to adapt to changes in work environment, delays or unexpected events.
  • Demonstrates attention to detail and monitors own work for accuracy.
  • Fluent English speaker. Knowledge of Arabic will be an advantage although not essential.

Licensing / Certifications

 

Valid Primary License from the country of origin if applicable AND should be eligible for license in the Qatar with QCHP.

Certification in Basic Life Support (BLS) CPR required

Core Competencies

  • Results Driven: Consistently delivers concrete, relevant results.
  • Collaborative: Demonstrates ability to work across functions and projects in a spirit of candor, trust, and respect
  • Change Leader: Encourages innovative thinking and bold action within the context of measured risk.
  • Energizing Others: Openly shares and communicates enthusiasm and commitment to our mission.
  • Judgment: Examines data to grasp issues, draw conclusions, and solve problems

Position Summary:

 

The Risk and Infection Control Manager reflects the mission, vision, and values of the organization adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

 

The Risk and Infection Control Manager is responsible for overseeing all aspects of the Infection Prevention program at AMNM. Provide leadership, resources, tools and analytics to reduce/eliminate hospital-acquired infections, manage outbreaks/exposures, and improve clinical practice Serve as key interface with Ministry of Public Health and other agencies.

 

Key Role Responsibilities:

 

The position holder will be responsible for the below:

Plans, directs and manages the overall operation of the Infection Prevention and Risk Management program for the AMNM facility. In collaboration with medical and clinical leads, has clinical authority over the infection prevention and control program - as well as the organizational Risk Management program, including performing the role of Fire Safety Officer supporting its operational requirements - and is responsible for the following:


• Performing annual organizational risk assessment


• Developing and implementing annual risk management plan


• Developing policies governing the control of infections and communicable diseases


• Implementing policies governing control of infections and communicable diseases


• Developing a system for identifying, reporting, investigating and controlling infections and communicable diseases


• Developing policies and procedures governing risk management


• Participate in and lead Root Cause Analysis (RCA) investigations


• Provides reports on the infection prevention and risk management programs to the senior management team on a regular basis


• Designated as the Fire Safety Officer for AMNM facility who is responsible for:
o To be aware of pertinent building fire codes and fire safety regulations
Ensure all staff attend an orientation session on fire safety and a yearly refresher training thereafter
o Ensure that all staff are trained on the proper use of the firefighting equipment
o Coordinate and conduct fire drills annually per the country law and document
o Assuring that fire wardens conduct their daily rounds on the floors using the specific safety checklists
o To lead building evacuation in the event of fire
o Address and document fire safety violations
o Developing and updating a fire evacuation and emergency plan

• Provide leadership and operational implementation of the AMNM Infection Prevention Program including the implement best practices which will eliminate or reduce the risk of infection within the organization and Align organizational principles, priorities, methodologies, procedures

• Participate in and lead organization-wide improvement


• Serve as organization expert on best practices, national and international trends and issues


• Measure and monitor infection control practices


• Lead communication, teaching, modeling, process consultation and implementation of best
infection control practices.


• Ensure effective outbreak investigations, employee and patient exposures and interventions


• Analytically interpret and compare internal infection data benchmarks


• Partner with Manager, Quality and Patient Experience and Department Managers to ensure an
appropriate staff vaccination and compliance program


• Lead the reportable disease program


• Provide infection control and prevention education programs


• Provide infection prevention perspective, expertise, leadership for facility planning,
construction and renovation projects


• Assure timely and comprehensive infection prevention policy and procedure reviews


• Assure timely and comprehensive infection prevention data to all stakeholders


• Manage infection prevention emergency response


• Evaluate effectiveness of annual plan at organizational-wide level


• Collaborate with the senior leadership team to establish annual goals related to infection
control metrics


• Assure compliance with all relevant programs, Qatar Ministry of Public Health (MOPH), Qatar
QCHP licensure requirements, Joint Commission standards, and all other accreditation /
licensure / regulatory requirements


• Provide support to Nursing, Medical Staff, Laboratory, and all clinical areas


• Coordinate with Quality and Patient Experience Manager, Environmental Services team,
Facilities, and other support departments

 

Qualifications, Experience and Skills:

 

Experience required:

Minimum 3-5 years management experience in a clinical setting.


Preferred: 5+ years of experience in the field of healthcare infection control. Experience in ambulatory /
clinic infection control environment.

 

Essential: Bachelor’s degree in a healthcare-related field; Nursing, Microbiology, and/or Epidemiology
preferred

Preferred:


• Master’s degree (MSN/MS/MBA/MHA/MPH/) OR enrolled in relevant master’s program. Additional
experience may be considered in lieu of Master’s degree.


• CPHQ


• Certification in Infection Control

Position Summary:

 

The SR HR Generalist reflects the mission, vision, and values of the organization adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

 

The SR HR Generalist assists the HR Manager with the responsibility of translating the AMNM mission, goals, and policies and procedures into effective plans and actions at the department and program level. The Senior HR Generalist interacts with Managers, Director and/or Vice Presidents to advise, counsel, and support them in HR strategies that supports the goals of the organization. They also interact with employees in guiding them in the appropriate application of AMNM policies and practices.

 

Key Role Responsibilities:

 

The position holder will be responsible for the below:

·         Partners with HR Manager to develop and execute human resource strategies that are congruent with business unit and organizational goals and objectives.

·         Develops relationships with and is supported by HR practice experts; uses judgment to engage the appropriate practice expert when needed.

·         Acts as a change agent to systematically drive and implement improvement.

·         Serves as an employee advocate.

·         Serves as liaison between employees and managers, representing their concerns to management and at the same time working to increase employee contribution.

·         Consistently, and thoroughly communicates with all members of the Human Resources team and contributes to effective team functioning.

·         Exemplifies AMNM Service Excellence principles with internal and external customers.

·         Implements and improves upon solutions to address the human resource service needs of AMNM while maintaining the highest level of personnel data integrity.

·         Full cycle recruitment for positions, inclusive of sourcing, screening, interviewing and selection of candidates.

·         Utilizes strong candidate assessment skills to conduct behavioral based interviews.

·         Develops strategies to generate top tier candidates to create a robust candidate pipeline both internally and externally for current, as well as, future employment opportunities.

·         Develops, coordinates and monitors effectiveness of all recruitment events and programs.

·         Counsels and trains all levels of managers and employees on interpretation and implications of Human Resources' policies and practices, employment regulations.

·         Assists with the effective implementation of AMNM’s performance management process.

·         Ensures thorough documentation of all investigations and projects.

·         Manages and processes grievances and employee appeals.

·         Demonstrates flexibility in meeting customer/employee needs.

·         Serves as a trusted advisor and consultative subject matter expert.

·         Interact with all levels within the organization to support the compensation and benefits strategy, pay programs, policies, as well as, provide assistance in the delivery of the compensation and benefits solutions.

·         Provide feedback to Directors, Managers, and employees based on thorough knowledge of compensation and benefits policies.

·         Adjudicate salary change requests including transfers, demotions, and promotions, by applying knowledge of NMHC policies and practices.

 

Qualifications, Experience and Skills:

 

Experience required: Minimum.  3-5 years human resource or hospital operations/management experience.  Preferred:  6-8 year’s human resource or hospital operations/management experience.

 

 

Preferred Experience:

.          Understanding of healthcare industry preferred.

 

 

Skills required:         

·         Excellent project management and organizational skills with strong attention to detail. 

·         Must have exceptional interpersonal skills with a strong customer service orientation.

·         Highly motivated and proactive, with a “can-do” attitude.

·         Proven experience working in a team-oriented environment.

·         Strong computer skills with strong knowledge of Microsoft Office suite

·         Works well in a fast-paced environment.

·         Customer Service orientation

·         Ability to organize and manage multiple assignments

·         Strong organizational, communication and interpersonal skills. 

·         Ability to follow directions independently.

·         Ability to communicate to a variety of internal and external sources in a direct and professional manner.

·         Ability to participate and collaborate as a team player, working in a time-pressured environment.

.         Fluent English speaker. Knowledge of Arabic will be an advantage although not essential.

 

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